If your differentiation takes a paragraph to explain, you have none. The paragraph is where businesses hide the fact that they have not decided yet. This is a field guide for catching the dodge — yours, or your client's.
We run this test on every prospective client. The test has one question: Finish this sentence in fewer than 15 words: "We are the only firm that ___." Most businesses cannot do it. The ones that can are the ones that already have a position. The ones that hand back a paragraph are doing what a paragraph is for in business writing — buying time.
Five common dodges.
The first dodge is the capability stack. "We combine strategy, creative, and technology." Every agency does. Not a position.
The second dodge is the proprietary process. "Our four-step methodology." Process is internal. Buyers do not care unless the process produces an outcome only you can claim, which it almost never does.
The third dodge is the values statement. "We believe in being curious, kind, and collaborative." Fine. So does every consultancy on LinkedIn.
The fourth dodge is the team. "Our senior people are unusually senior." Even if true, not defensible. Senior people leave.
The fifth dodge is the case study list. "Look at our work." A list of logos describes who hired you, not why anyone else should.
What a real differentiation sounds like.
It names a category, narrows the audience, and excludes most buyers. "We are the only Brand Intelligence Firm for mid-market professional services." That is a sentence. It implies the businesses we do not serve, the work we do not take, and the discipline we do better than anyone else. It can be wrong. That is what makes it valuable.
The paragraph is the diagnosis.
When a firm hands you a paragraph, they are not being thorough. They are telling you, gently, that the leadership team has not had the fight yet. That fight is the fight that produces a real position. Until they have it, they have a paragraph. And the paragraph cannot defend the company against AI commoditization.
A paragraph is a sentence that lost a fight with itself.
Have the fight.
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